Privacy Policy

It is important that you read, understand and agree to this entire document, as it creates a binding contract between you and SKOP (“SKOP” or “us” or “we”). We are committed to protecting your privacy.

We capture, manage and store data that may include your personal information as part of our normal operations in order to deliver customer service and personalized communications. This privacy policy describes why we capture, how we use and the circumstances under which we may disclose said personal Information.
By visiting on our website or by using our service, regardless of the manner or device made available and supported by us through which you choose to do so, you are agreeing to our privacy policy outlined below. We assume certain responsibilities and make related commitments to you. We also clarify that we are not liable with respect to (i) misuse of the website by you or others; or (ii) other third party risks beyond our control that may affect your personal information. If you have concerns about this, you should contact us as indicated below before you agree to enter into our Terms and Conditions.

1. Definition of Personal Information

Personal information is information that can identify you and includes your name, mailing address, phone number, email address, demographic, and other personally identifiable information about you as an individual. If you are a client, you may provide or upload personal information in order to enable us to provide you with our service. We may also ask for certain personal information when you request information about/order products and services on the website, participate in our marketing, sales or other promotional activities, or correspond with us. If you are in a part of our website that requires you to provide your personal information, it will be clear what personal information we are requesting.

2. Collection of Information

We collect, use and disclose Personal Information so that we can:

  • establish your identity as a client
  • provide to you the services offered by the website
  • troubleshoot and resolve problems
  • improve the usability, performance and effectiveness of our website and business
  • inform you about offers, products, services, events and updates and promote sales and protect you and us from error and fraud
  • understand your needs and eligibility for products and services we provide
  • improve our promotional, marketing and service efforts
  • comply with legal and regulatory requirements

We only collect personal information that we consider necessary for achieving these purposes. We may also collect, process, store and analyze information about you, whether the information is provided by you or obtained from your browser or through the use of “cookies” or other tools that track, measure and analyze the behaviors and usage patterns of visitors to our website.

3. Use of Personal Information

We do not sell or lease personal information consisting of your identity or contact information. However, we reserve the right to gather, analyze, aggregate and transform non-personally identifiable information sourced from all or any portion of our visitors, users and members, and to make this information available at our website or through other means, channels or partners at such time and on such terms as we believe are appropriate to promote the goals of the business.

We retain the right to manage our operations, including using service providers of our own choosing, to facilitate the development, hosting and ongoing support of our services to meet our business goals. For example, we may use the services of third-party companies to host our services and these services may or may not be located in the same jurisdictions or regions as the members using our services. Our employees, consultants, contractors, suppliers, developers, customer service providers and partners, if authorized, may have access to personal information or the systems storing it as part of and solely for the purposes of performing their jobs, or within the scope of their agreements with us. In all cases, we use reasonable efforts to ensure that personal information, as part of our confidential business information, is protected under contracts with such persons or other means.

While we take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information, we are not liable for unlawful use of personal information by any of such persons unless such unlawful use was a direct result of our gross negligence or wilful misconduct. We will also share your personal information if we are required by law (including any generally applicable law or any specific court order or other legal process binding on us) or if we otherwise determine in good faith that such disclosure is necessary to protect or defend the rights or property of us and other users. We will use reasonable efforts to make you aware of such disclosure promptly unless we are prevented from doing so.

4. Your use of the Personal Information of others

If you choose to provide personal information of any third party, we will assume that you have the third party’s permission to provide us that information. An example would be to include website referrals to friends. This information will not be used for any purposes other than those described above. You agree that, with respect to the personal information of other persons that you collect, use and disclose on the website, you have all necessary consents and rights to collect, use and disclose that information as described in this Privacy Policy from time to time, and you agree to indemnify us for any non-compliance by you with respect to the foregoing.

5. Security Policy

We use commercially reasonable efforts to ensure that personal information is secure. In order to prevent unauthorized access or disclosure, we put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, as well as the modes of access to it. All personal information is protected and stored on a secure server located at a remote third party secured data center.

6. Updates to our privacy rules

We may update this Privacy Policy to reflect changes to our privacy and data management practices from time to time. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) and by means of a “New Change Update” alert notice on the website prior to the change becoming effective. We encourage you to periodically review the website for the latest information on our Privacy Policy.

7. Comments and Questions

We welcome your comments and questions regarding this Privacy Policy and the use of your personal information. If you have questions, concerns or if you would like more detailed information please email our Member Care Department, at info [@]